From Disney to Target, Intel to Instacart, I collaborate with founders, executives, and teams to create meaningful experiences for the customers you want to connect with. Generally, my clients are large-scale brands (B2C and B2B), tech-driven startups, and digital media creative agencies.
Some clients reach out to me for audience insights, brand positioning, and customer engagement strategy. For others, I guide design and development teams to launch digital properties and brand experiences that are forward-thinking, useful, market-ready, and AI-enhanced.
My approach is human centered and business focused. First I study your internal capabilities and external landscapes. Next I share insights that reveal the untapped potential of your brand or initiative. Then I make decisive recommendations supported by a roadmap to success.
I dig deep to understand your most important customers—and recommend new ways to engage them through content, experiences, services, and community.
I host innovation and ideation sessions with cross-functional groups, where we envision customer-facing experiences that create value and drive growth.
I dive in, set direction, and build momentum among key stakeholders such as executive leaders, business customers, pitch teams, and delivery teams.
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